At jinjinjin, your privacy is more than a legal obligation — it is a commitment we uphold. This document transparently explains how we collect, use, store, and protect the personal information of every Malaysia member.
The security of your personal data is our priority. Below is a summary of the six core principles at the heart of the jinjinjin Privacy Policy.
All data transmitted between your device and jinjinjin servers is protected with 256-bit SSL encryption. Your banking information and passwords are never stored in any human-readable form.
Only jinjinjin staff with specific authorisation may access member personal data, and only for legitimate operational purposes. All access is logged and regularly audited to ensure there is no misuse.
Jinjinjin does not sell, rent, or disclose member personal information to third parties for marketing purposes. Your data is used solely for the purposes you consented to at registration.
As a jinjinjin member, you have the right to access, correct, transfer, or request deletion of your personal data at any time through the account settings section or by contacting our support team.
Member data is stored in data centres equipped with multi-layered physical and digital protection. Automatic backups are performed regularly, and only authorised personnel can access these storage facilities.
In the event of any security incident involving member data, jinjinjin is committed to notifying affected members within the stipulated timeframe and taking immediate remediation steps.
This Privacy Policy ("Policy") explains how jinjinjin ("Platform", "We") collects, uses, discloses, and protects your personal information ("Member", "You") when you use the website, mobile app, and services provided by jinjinjin.
We take privacy very seriously. Every data-related decision we make is intended to protect our members' interests while allowing us to deliver the best possible service. Our approach to privacy is guided by the principles of transparency, data minimisation, and robust security.
By using jinjinjin's services, you agree to the collection and use of information as described in this Policy. If you do not agree with any part of this Policy, please stop using our platform and contact us to close your account.
Jinjinjin collects your personal information in several different situations. We only collect information that is genuinely necessary to operate our services safely and effectively.
Information you provide directly:
Information collected automatically:
| Data Type | Purpose of Collection | Retention Period |
|---|---|---|
| Identity Information (Name, IC) | KYC verification, legal compliance | 5 years after account closure |
| Contact Information | Communications, verification, support | Throughout active account + 2 years |
| Financial Transaction Data | Payment processing, audits, AML | 7 years (legal requirement) |
| Game History | Technical support, fraud detection | 3 years after the last transaction |
| Technical Data (IP, Logs) | Security, fraud detection | 12 months of activity |
The information we collect is used solely for legitimate purposes necessary for the operation of the jinjinjin platform. We do not use your data for unrelated purposes without your consent.
The primary purposes for which your data is used are as follows:
Jinjinjin does not sell, rent, or trade your personal information to any third party for marketing purposes. However, there are limited situations where we may need to share your information.
Situations where data may be shared:
Jinjinjin invests seriously in security infrastructure to ensure your personal data remains protected at all times. Our approach to security is integrated and multi-layered.
Jinjinjin uses cookies and similar technologies to enhance the user experience, maintain session security, and analyse platform usage patterns.
Types of cookies we use:
You can manage cookie settings through your web browser. However, disabling essential cookies may affect platform functionality. For more information on managing cookies, refer to your browser's help guide.
As a jinjinjin member, you have the following rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights.
You have the right to request a copy of the personal data we hold about you at any time.
You may request the correction of inaccurate or incomplete data in our records.
You may request the deletion of your personal data, subject to applicable legal obligations.
You have the right to receive your data in a machine-readable format for transfer to another platform.
You may object to the processing of your data for direct marketing or analytics purposes at any time.
You may request a restriction on the processing of your data under certain circumstances while an investigation is ongoing.
Jinjinjin retains your personal data only for as long as necessary for the purposes stated in this Policy or as required by applicable law.
In general, data retention periods are as follows:
When data is no longer needed, jinjinjin will securely delete or destroy it using methods that ensure it cannot be recovered. Deleted data cannot be restored, so please ensure you have downloaded any information you need before submitting a deletion request.
Jinjinjin reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements.
When we make material changes, we will:
We encourage you to review this Privacy Policy periodically. Your continued use of the platform following any amendments constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, the jinjinjin Privacy team is ready to assist you.
You can reach us via:
We aim to respond to all privacy-related inquiries within three business days. For more complex requests such as data access or deletion, processing time may take up to 30 business days.